![]() ![]() Any tickets canceled due to violating the posted ticket limit may be refunded at face value (excluding fees). If the purchaser exceeds or attempts to exceed the posted ticket limits, Mirvish Productions reserve the right to cancel, without notice, any or all orders and tickets, in addition to prohibiting the purchasers ticket purchasing abilities. Such limits will be posted on the Mirvish Productions website (prior to the sale of tickets or when such limits are introduced. Mirvish Productions, Producers and/or Presenters reserve the right to impose limits on ticket purchases. Mailing fees and/or additional event fees may not be broken out on the ticket, which means the prices on the ticket may not add up to the total paid on the payment confirmation. Any applicable order fees or taxes and/or service charges will appear where applicable. The actual tickets delivered by mail, email, accessed through an online account or at any Mirvish theatre box office, reflect the face value of the ticket and CIF (Capital Improvement Fund). If a refund is processed in error, or a refund exceeds the original amount paid, we reserve the right to recharge the original method of payment used at time of purchase. This will apply regardless of whether the error occurred because of human error or a transactional malfunction of the ticketing system. If the amount paid for a ticket is incorrect (regardless of whether it is incorrect because of an error in a price posted for sale or otherwise communicated through marketing emails, or printed materials, etc), if the purchaser is able to order a ticket before its scheduled on-sale or presale date, or if a ticket was purchased that was not supposed to have been released for sale, then Mirvish Productions has the right to cancel that ticket (or the order for that ticket) and refund the purchaser the amount paid. Mirvish Productions, Producers and/or Presenters reserve the right to change prices without prior notice and are entitled to implement ticket purchase limits per person or account holder, per credit card or otherwise (and either per performance or for the entire show engagement). In addition to the foregoing, Mirvish Productions reserves the right to expel any ticket holder from the theatre whenever Mirvish Productions in its sole discretion determines that a ticket holder is disrupting the performance or other patrons or behaving inappropriately. Patrons must occupy their assigned seats and may not move to other locations in the theatre without permission. The ticket may not be used for advertising, promotion or for any other trade purposes. Lost, stolen or destroyed tickets may not be honoured. The ticket is a personal, revocable license. Any violation of these terms will entitle Mirvish Productions to, as applicable, seize or cancel the ticket, withdraw the license granted below, refuse admission and/or expel a ticket holder, in each case without payment of any refund or other compensation. The holder of a valid ticket is admitted to the theatre on the condition that the holder agrees, and by use of the ticket does so agree in favour of the Producers or Presenters and the theatre owner (Mirvish Productions), to the following terms and conditions of ticket purchase and sale set out herein. A Ticket is a Revocable Licence to Attend a Specific Performance There are no service charges on purchases made at the theatre box offices. Service charges are the same online and by phone. Please note that all tickets purchased online or by phone are subject to service charges that may vary from event to event. Tickets for all performances at the Royal Alexandra Theatre, the Princess of Wales Theatre, the CAA Theatre, the CAA Ed Mirvish Theatre - and for other special events for which Mirvish Productions acts as ticket agent - can be purchased online through its website ( or mobile application, by telephone, or at the Mirvish theatre box offices. ![]() Tickets will only be released to the purchaser once the ticket order is paid in full, unless the ticket has a zero value. Full payment is required at time of booking, unless otherwise stated. Each ticket includes HST (# 10157 5844) and a $3.25 CIF (Capital Improvement Fund) charge. General Terms & Conditions Of Ticket SalesĪll ticket sales are final there are no refunds or exchanges.
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